Cyprus Journal of Medical Sciences
Original Article

The Factors Affecting Job Satisfaction of Emergency Medical Services Professionals in Ankara

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Department of Emergency Medicine, University of Health Sciences, Ankara Numune Training and Research Hospital, Ankara, Turkey

Cyprus J Med Sci 2019; 4: 177-182
DOI: 10.5152/cjms.2019.848
Read: 101 Downloads: 50 Published: 23 December 2019

BACKGROUND/AIMS

The aim of the present study was to determine the job satisfaction level of emergency medical services (EMS) professionals and factors affecting job satisfaction.

 

MATERIALS and METHODS

The study included 781 EMS professionals in Ankara, Turkey and was conducted from September 2018 to November 2018. A semi-structured questionnaire including socio-demographic data and Minnesota Job Satisfaction Scale was used in the study.

 

RESULTS

The mean score of internal satisfaction of the participants was 3.4±0.6, whereas the mean score of external satisfaction was 2.9±0.7, and the overall mean score was 3.2±0.6. There was a significant difference between gender and external satisfaction scale score (p<0.05). External and general satisfaction scores of female employees were significantly lower than those of male employees.

 

CONCLUSION

External satisfaction level of EMS professionals is low. Problems related to access to management, participation in management, career opportunities, wages, security, being appreciated, and prevention of violence negatively affect job satisfaction.

 

Cite this article as: Şan İ. The Factors Affecting Job Satisfaction of Emergency Medical Services Professionals in Ankara. Cyprus J Med Sci 2019; 4(3): 177-82.

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ISSN2149-7893 EISSN 2536-507X
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